HVN's new custom-built guest portal technology offers an innovative approach to coordinating, managing, and customizing one-of-a-kind stays in private residences, homes, suites, and villas worldwide.
HVN Travel Group has released a first-of-its-kind Guest Portal technology for professional trip planners to coordinate, manage, and customize one-of-a-kind group stays in private homes and villas worldwide.
A key pillar of HVN's suite of 360° TripDesign™ tools, the Guest Portal functions as a central operating system for each unique reservation – streamlining historically complex post-booking processes into one easy-to-use interface. After placing a booking through HVN's online booking portal, travelers and their travel advisors receive private access to their interactive Guest Portal, which guides them through key Action Items required to be completed prior to check-in and provides a singular destination for accessing property arrival details, curated local area recommendations, and more. Additionally, the HVN Guest Portal features auto-generated printable brochures along with a responsive mobile-friendly design for travelers to access the live information from their phones while on-the-go. As the travel trade's premier global partner for private home and villa rentals, HVN seeks to elevate the end-to-end booking journey and empower trip planners with everything they need to deliver one-of-a-kind stays around the world. HVN currently offers professionally managed properties across thousands of global destinations, and was recently named the fastest-growing travel accommodations platform in America on the Inc. 5000. In addition to offering the largest curated network of luxury apartment, home, and villa rentals worldwide, HVN's platform brings together a multi-sided marketplace of professional property managers and local experience providers to customize and elevate each stay for guests. HVN's new Guest Portal technology provides a centralized interface for travel planners to coordinate the logistics of delivering each unique stay across the various guests, property managers, and experience providers involved in the reservation. Related Guest Portal features currently in private beta, including HVN's Unified Inbox communications technology and reservation-specific Services & Experiences booking platform, are planned to be rolled out across all HVN reservations later in 2024.
About HVN Travel Group
HVN (pronounced "haven") is the leading B2B marketplace for a new category of stay: havens bringing together the best of hospitality and home. Through its award-winning booking portal and 360° TripDesign™ technology, HVN connects and empowers professional travel managers, property managers, and service providers to elevate the end-to-end home rental experience, helping travelers find their haven and experience the joy of living anywhere in the world. HVN's platform features unique private residences, homes, suites, and villas in thousands of communities worldwide, making it possible to book one-of-a-kind stays with trusted quality, personalized hospitality, and professional care wherever you want to go. For more information, visit www.stayhvn.com.
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